Shipping policy
Shipping and Handling Charges
Shipping charges are calculated based on the weight, dimensions, and destination of the products. Any additional handling fees or taxes applicable at the destination will be the responsibility of the customer.
Custom Orders and Bulk Pricing
Custom orders or bulk orders may be subject to different pricing based on material and labor requirements. Pricing for such orders will be provided upon request and may vary from standard pricing displayed on the website.
- Delivery Time:
- Domestic: Orders are typically delivered within 7-15 business days from the date of dispatch. For custom or bulk orders, delivery timelines may vary and will be communicated in advance.
- International: International deliveries may take 20-45 business days depending on the destination country and customs clearance procedures.
- Tracking Information: Once your order is dispatched, you will receive an email with tracking details to monitor the delivery status.
- Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather, strikes, or logistical challenges may cause delays. We will keep you updated in case of any such events.
- Refunds will be processed within 7-10 business days after the product has been received and inspected. Refunds will be issued through the original payment method.
- Cancellations: Once an order is placed, cancellation is not possible.